Tuesday, September 9, 2008

Delayed and Embargoed Results on PatientSite

Today I was asked about the way we display results in our personal health records and the way we transmit results to personal health record services like Google Health and Microsoft Healthvault.

In general we share everything with the patient immediately, since it is the patient's data.

However, from our 7 years of supporting personal health records through Patientsite, we've learned that some news is best communicated in person between doctor and patient i.e. do you want to find out you have cancer on the web or via a thoughtful discussion with your doctor?

Here are the reports we delay to enable discussion between doctor and patient to occur first. In the case of HIV testing, since special consents are required, we do not show the results in Patientsite at all.

CT Scans (used to stage cancer) 4 days
PET Scans (used to stage cancer) 4 days
Cytology results (used to diagnose cancer) 2 weeks
Pathology reports (used to diagnose cancer) 2 weeks

• Bone Marrow Transplant screen, including
HIV-1, HIV,2 Antibody
HTLV-I, HTLV-II Antibody’
NHIV (Nucleic Acid Amplification to HIV-I
• HIV-1 DNA PCR, Qualitative
• HIV-2, Western Blot. Includes these results:
HIV-2, Western Blot
• HIV-1 Antibody Confirmation. Includes these results:
Western Blot

I hope these rules help others who are implementing personal health records. We want the patient to own and be the steward of their own data, but we also want to support the patient/doctor relationship and the notion that bad news is best communicated in person.


Me said...

I think that's vital. I am surprised people would ask about this type of procedure....My health care provider also offers an online function and we had that discussion about test results and I was comforted to know that she'd actually call me if there was an issue.....
Thanks for sharing!

CT Lin said...

Thanks for posting your refinements to this. We are now live (University of Colorado Hospital), sharing data with our patients, with the same core belief: the information belongs to the patient. We adopted a similar set of "embargo" rules, based on our previous conversations: 1 week delay on CT/MRI scans, 2 week delay on pathology, HIV results never shown. I find that having NO delay and NO requirement for physician active release on the other results, although distressing to some of our docs, forces timeliness and transparency to the benefit of our patients.
We finally went live (after significant political maneuvering to overcome resistance) July 1 this year throughout our organization, and so far so good. Take care, keep up the posts.

Unknown said...

This seems to be something different...

Medical Records

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