tag:blogger.com,1999:blog-4384692836709903146.post6435690261768895102..comments2024-03-27T09:55:23.143-07:00Comments on Dispatch from the Digital Health Frontier: Subject Matter ExpertsJohn Halamkahttp://www.blogger.com/profile/04550236129132159307noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-4384692836709903146.post-79266520385042483732010-03-11T16:21:24.443-08:002010-03-11T16:21:24.443-08:00Here's the detail on our service level agreeme...Here's the detail on our <a href="http://geekdoctor.blogspot.com/2009/06/service-level-agreements.html" rel="nofollow">service level agreements</a><br /><br />All applications are reviewed by an enterprise wide resource allocation committee, which prioritizes capital expenses and ensures all software complies with IT standards for architecture, security, and disaster recovery.John Halamkahttps://www.blogger.com/profile/04550236129132159307noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-42369618546659972662010-03-11T12:39:50.705-08:002010-03-11T12:39:50.705-08:00In this organizational model, a) is there a negoti...In this organizational model, a) is there a negotiated service level agreement in place between IT and the business owner for system performance, availability and disaster recovery? and, b) does IT accept any application software a business owner proposes, or is there an advertised IT department standard technology platform on which a proposed product must prove to be compliant before acceptance?Unknownhttps://www.blogger.com/profile/15919893392024721923noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-57469706215562312182010-03-11T05:59:02.227-08:002010-03-11T05:59:02.227-08:00I'd add more "partnering" with IS la...I'd add more "partnering" with IS language - developing business requirements, reviewing releases or system feature/function changes and participating in user acceptance testing to assure the end product addresses all items in the business requirement appropriately.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-5345303380979545372010-03-11T03:48:21.117-08:002010-03-11T03:48:21.117-08:00Excellent description and right on time for a disc...Excellent description and right on time for a discussion we are having here in Zurich. <br />Thank you for sharing!Marcus M. Wernershttp://www.mwerners.chnoreply@blogger.com