tag:blogger.com,1999:blog-4384692836709903146.post3677111751401758064..comments2024-03-27T09:55:23.143-07:00Comments on Dispatch from the Digital Health Frontier: The Challenges of a Software LegacyJohn Halamkahttp://www.blogger.com/profile/04550236129132159307noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-4384692836709903146.post-64722458188304227962008-04-09T15:44:00.000-07:002008-04-09T15:44:00.000-07:00Vista's problems ran deeper than backwards compata...Vista's problems ran deeper than backwards compatability. Here are three big ones:<BR/><BR/>1. Some truly annoying features. The User Account Control feature was so obtrusive that I shut it off. Cut down on the countless alerts! Also, prune the processes down to something more streamlined.<BR/><BR/>2. Vista ran slower than XP on pretty much everything. This was the kiss of death for many power-users and computer games nuts. We didn't upgrade to see fewer frames-per-second on an expensive rig.<BR/><BR/>3. The driver support was horrible, especially for a product in deevelopment for this long. A year after the release there were still serious problems! This was not just with legacy hardware, but with expensive stuff still on the store shelves new. I went through it with a new wireless router that wouldn't work and several other examples. An expensive HP photo printer became obsolete due to lack of driver support (it went to my daughter's XP machine). Creative sound cards users lost advanced features for a number of the games they had on their systems until the Alchemy workaround was released.<BR/><BR/>After what I went through trying to upgrade two home office systems, IAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-89186852261123247812008-04-09T06:18:00.000-07:002008-04-09T06:18:00.000-07:00Count me as one of the 1000 using the new portal. ...Count me as one of the 1000 using the new portal. My recent conversion came about because of my new access to OMR. As an RN, I need to use POE, OMR, INPA, and Discharge Planning, which under the old portal required me to log in to each individually. It gets worse if I need to send an email, as that is yet another log in. Using the new portal, I can log into the portal page, see any new messages, flip to the Clinical tab and have one-click authenticated access to all the modules I need. I've also personalized my portal so I have easy access to Micromedex and Up-to-Date. It's still not perfect (which I suspect you would agree with), but it's a significant improvement.<BR/><BR/>I suspect that most people don't use the new portal for one of two reasons. First - most of us use the portal to quickly get something done, and we already know what this thing is before we have even sat down at the computer. This sets up an environment that discourages exploration. I guarantee you would have the same problem with SPIRIT if it wasn't so heavily advertised outside of the portal (I still don't see the SPIRIT banner even though I know it's there). Second - you label the new portal as a beta. As I said earlier, we're all really busy and trying to get through the system as quickly as possible. Expecting the user to open the portal, click on a link to go to the new portal which then warns you with red type that it is a beta and may require browser changes and adding the site to something called a "trusted zone" will prompt most everyone to hit the back button and not return.<BR/><BR/>If you want to encourage use of the new portal, drop the beta designation (even if it is used in the Google sense), put a shortcut to the new portal on the desktop, and send someone around to the floor to do new portal training as you did for OMR. The new portal lets me get my job done better and faster, you need to sell that fact.barakthecathttps://www.blogger.com/profile/10923016018563898573noreply@blogger.com