tag:blogger.com,1999:blog-4384692836709903146.post1459571869982354698..comments2024-03-27T09:55:23.143-07:00Comments on Dispatch from the Digital Health Frontier: Troubleshooting Technology ProblemsJohn Halamkahttp://www.blogger.com/profile/04550236129132159307noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-4384692836709903146.post-82063711624143455592010-08-20T04:27:55.490-07:002010-08-20T04:27:55.490-07:00Excellent outline of the process. As a foundation...Excellent outline of the process. As a foundation to this, I have found over the years in different organizations that IT needs to develop a culture in the user community that they are a part of the IT team. In short, IT can't fix what they don't know about. There are many people who complain. Getting the user community to complain to those who can actually do something about the complaint is the challenge. Once this cultural change is in place however, IT solutions are more timely, better quality, and improve the overall morale of the user community.<br /><br />John, thank you for your blog. I find it both educational and entertaining.Unknownhttps://www.blogger.com/profile/03148492468781556362noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-9363564358071671822010-08-03T12:30:46.791-07:002010-08-03T12:30:46.791-07:00Well said, John.
Best,
Chris HardingWell said, John. <br />Best,<br />Chris HardingChris Hardinghttps://www.blogger.com/profile/17303213025966558106noreply@blogger.com