tag:blogger.com,1999:blog-4384692836709903146.post1128789252496786250..comments2024-03-27T09:55:23.143-07:00Comments on Dispatch from the Digital Health Frontier: Status emailicusJohn Halamkahttp://www.blogger.com/profile/04550236129132159307noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-4384692836709903146.post-85614624255071838592009-11-28T13:23:42.443-08:002009-11-28T13:23:42.443-08:00"One option is to reset expectations [for ins..."One option is to reset expectations [for instant response]" - very true and desirable; but this is not an individual's call; you need to have the entire organization on board with the new, relaxed response time agreement. This is very hard to achieve - at Intel I once ran an experiment where the managers of a group of engineers decreed a 24 hour response window for all but urgent emails, yet their subordinates ignored this completely. The 24x7 connectedness culture is ingrained and hard to change... not impossible perhaps, but prepare for some serious leadership and role modeling.Nathan Zeldeshttp://information-overload.nzeldes.com/blognoreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-23655793236827157002009-11-25T15:14:25.747-08:002009-11-25T15:14:25.747-08:00I send out my e-mail address and my cell phone num...I send out my e-mail address and my cell phone number on just about every e-mail message I write. I tell people that if you need immediate response you must call me. I don't recieve e-mails on my phone, and don't ever want to, for just the reasons you cited.Keith W. Boonehttps://www.blogger.com/profile/16883038460949909300noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-5078925148653958072009-11-25T14:34:45.285-08:002009-11-25T14:34:45.285-08:00Merlin Man did a great series of articles on email...Merlin Man did a great series of articles on email management called inbox zero (http://inboxzero.com/articles/). The basics are:<br /><br />1. Divide email time into sweeping and processing. Sweeping is where you get all of the todos out of your email and processing is where you do them.<br />2. Only sweep your emial at most once an hour.<br />3. Educate the people you email that you won't respond immediately.Peter Kelleyhttps://www.blogger.com/profile/13120789747223900381noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-58071709070694286662009-11-25T12:54:30.974-08:002009-11-25T12:54:30.974-08:00Glad I'm not that popular!!
Seriously, the th...Glad I'm not that popular!!<br /><br />Seriously, the third option seems to be the most appropriate answer or there's a gap for a new mobile device to be invented that we haven't figured out.<br /><br />Maybe a device that delivers the message in a proper "interruption time to interrupt you". Just like the medical domain, we need to interrupt the physician sometimes, but we don't do it every five minutes just because of any simple thing that comes up.Italo Macêdohttps://www.blogger.com/profile/18141461453654609503noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-46687549616641698962009-11-25T12:17:48.841-08:002009-11-25T12:17:48.841-08:00I've always thought that this would be the nex...I've always thought that this would be the next "killer app": a method by which messages of all sorts are intelligently sorted based on business rules set by a user. That way only TRUE priorities ever get forwarded to the PDA and the rest are organized and answered at leisure. Let the computer do time management for you. It might take time to "train" these kinds of programs (as my experience with NLP leads me to believe) but once trained, they can be effective in organizing and forwarding. <br /><br />I think we're seeing the beginning of this with Wave and xobni. There's more to do, certainly, but I think it'll happen.Bernzhttps://www.blogger.com/profile/16451988884915833897noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-18605087213303144852009-11-25T08:19:08.281-08:002009-11-25T08:19:08.281-08:00E-mail is mail. It is asynchronous.
If somethi...E-mail is mail. It is asynchronous. <br /><br />If something needs an answer in the next 2 hours, then pick up the phone and call. If something needs to get done today, then mark your email urgent, but don't expect a response in the next 2 hours. <br /><br />If you're scheduling a meeting and it needs to be cancelled, or moved, then certainly send an email, but respect the delay that should be inherent in using *mail*.Anonymousnoreply@blogger.com