tag:blogger.com,1999:blog-4384692836709903146.post1745864331165632777..comments2024-03-27T09:55:23.143-07:00Comments on Dispatch from the Digital Health Frontier: Paying for Patient Telephone CallsJohn Halamkahttp://www.blogger.com/profile/04550236129132159307noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-4384692836709903146.post-58712707886706465332009-05-05T21:17:00.000-07:002009-05-05T21:17:00.000-07:00I always believe the angel is being and 12sky2 Gol...I always believe the angel is being and <A HREF="http://www.vir4u.com/product/TwelveSky2.html" REL="nofollow">12sky2 Gold </A>. 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Several dollars per toll call seems almost extortionate, especially for patients.<BR/><BR/>There are even ways out of the Cisco tax by using less-expensive IP phones from Aastra or Polycom, and Asterisk or Freeswitch. There are almost as many distributions of Asterisk as there are Linux now. Even integrating billing by internal extension is possible, since all the data lives in MySQL.<BR/><BR/>Another option would be to hook up a virtual VOIP PRI to your existing phone switch to get the cheap rates without the new network or phones.Larryhttps://www.blogger.com/profile/16856713303975963766noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-56957471118717460742009-01-08T14:52:00.000-08:002009-01-08T14:52:00.000-08:00I am curious if you have considered some implement...I am curious if you have considered some implementation of VoIP? Even at the large-scale commercial level there are providers with packages that include free domestic long distance or at least per minute rates that are minuscule. If you had to move the cost to the patient account, I would think having a software based telephony system would make doing so easier. That said, I am sure there are administrative and capital costs associated ... <BR/>Like UKdataguy we are allowing patients who wish to do so to use their personal cell phone - not sure what the impact to our telephony system has been. We do not bill for in-room phones, although I am unclear how much of a financial impact (if any) that is.Nick Dawsonhttps://www.blogger.com/profile/03447294705205856815noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-20104256681812389902009-01-07T05:19:00.000-08:002009-01-07T05:19:00.000-08:00We have seen that if you allow it, the majority of...We have seen that if you allow it, the majority of patients and visitors to a facility would rather use their cell phone than a land line to make calls, including all long distance calls. They clearly get a better rate than the "hospitality" services offer and, in most cases their cell phones are also their mobile telephone directory so it just easier to do. <BR/>I'm starting to think that the only reason to have in-room phones is for in bound calls and I would rather spend resources beefing up the quality of cell phone signals, using technologies such as femtocell, than to spend time and money managing a third party vendor that these days is offering in service that is decresing in popularity and usage.ukdataguyhttps://www.blogger.com/profile/02438574113614301495noreply@blogger.com