tag:blogger.com,1999:blog-4384692836709903146.post1222154462139722450..comments2024-03-27T09:55:23.143-07:00Comments on Dispatch from the Digital Health Frontier: Replacing a Stolen iPhoneJohn Halamkahttp://www.blogger.com/profile/04550236129132159307noreply@blogger.comBlogger12125tag:blogger.com,1999:blog-4384692836709903146.post-80512244170132758942012-02-01T19:09:28.450-08:002012-02-01T19:09:28.450-08:00Hi! I just wanted to thank you for this post. I ha...Hi! I just wanted to thank you for this post. I had my brand new iPhone 4s stolen while I was traveling overseas, and came across this 2009 blog post while I was contemplating how to replace it. I had never heard of purchase protection, but I checked and indeed my credit card company had it! I just received a check in the mail for the amount I paid for the phone, which is only 1/3 of the cost of replacing it since I'm already locked into a 2-year contract, but it's much better than nothing. So thanks very much for the tip!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-61970990000609328452009-09-21T08:08:16.566-07:002009-09-21T08:08:16.566-07:00One option is to add a line of service for $10/mon...One option is to add a line of service for $10/month, sign a new contract for 2 years, and get a 3GS 16GB for $199 (or new and refurbished 3G for a lower price - $50 for 3G 8G refurb). You will want to put the number from you lost/stolen baby on to the new line and get a new number for the additional line. You CAN have a family plan for 450 mins, even though they tell you that 550 is min. Also, to get rid of paying for the data plan for both lines (since you now have iphones listed on both, and data plans are mandatory for them), you will have to buy a $30 prepaid (cheapest) phone from AT&T to be listed as the equipment on the line with no data plan. Or, you could bring really ANY AT&T phone working or not working in to put as the equipment for the non data plan line. I just completed this procedure so I know that all of this is possible but will take lots of arguing and a call to the "I want to close my account" line.IShttps://www.blogger.com/profile/16221382402266107768noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-16733476496824316322009-09-21T08:07:00.175-07:002009-09-21T08:07:00.175-07:00One option is to add a line of service for $10/mon...One option is to add a line of service for $10/month, sign a new contract for 2 years, and get a 3GS 16GB for $199 (or new and refurbished 3G for a lower price - $50 for 3G 8G refurb). You will want to put the number from you lost/stolen baby on to the new line and get a new number for the additional line. You CAN have a family plan for 450 mins, even though they tell you that 550 is min. Also, to get rid of paying for the data plan for both lines (since you now have iphones listed on both, and data plans are mandatory for them), you will have to buy a $30 prepaid (cheapest) phone from AT&T to be listed as the equipment on the line with no data plan. Or, you could bring really ANY AT&T phone working or not working in to put as the equipment for the non data plan line. I just completed this procedure so I know that all of this is possible but will take lots of arguing and a call to the "I want to close my account" line.IShttps://www.blogger.com/profile/16221382402266107768noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-80103372853419382992009-09-17T13:52:09.347-07:002009-09-17T13:52:09.347-07:00Check out Safeware insurance. I see that they no...Check out Safeware insurance. I see that they now insure iPhones. I think it is around $82 per year.<br />http://www.insuremyiphone.comUnknownhttps://www.blogger.com/profile/14947817421725775011noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-57407298824615749432009-09-10T09:02:47.533-07:002009-09-10T09:02:47.533-07:00As a new iphone user I signed up for Mobile Me.
I...As a new iphone user I signed up for Mobile Me.<br /><br />It does allow you to wipe the phone remotely of personal information and locate it on a map. There's a sixty day trial. The Apple store looks very suspiciously at any wiped phone, checking the original serial numbers, purchaser, etc. <br /><br />Here's my IT security suggestion for the next one. Use the Apple corporate config tool, and set a security policy, including password reset, and server access.<br /><br />There's also app called Undercover for iphone recovery.Peter Bachmanhttps://www.blogger.com/profile/12252983630493459378noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-72409660012063873542009-09-10T07:09:44.261-07:002009-09-10T07:09:44.261-07:00When my son's dorm room was broken into, we tr...When my son's dorm room was broken into, we tried to use the purchase protection from our credit card to recover cost of a new 60Gb ipod classic. After more than 11 months of hassle, the purchase protection was still unresolved; the underlying insurance company was demanding a statement from the credit card company showing only the purchases made for that "virtual account number" (which we usually use for any online purchases). The virtual account numbers, however, are generated for a single use, and simply shown on the line following the transaction on the regular credit card statement. <br /><br />The surprising happy ending occurred when the credit card company issued a credit, saying we shouldn't have to put up with this kind of nonsense with the credit insurance company. <br /><br />Expect a lot of hassle if you try to make a claim.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-67747450970982813962009-09-08T17:23:02.031-07:002009-09-08T17:23:02.031-07:00It is worth mentioning that Sprint offers a Total ...It is worth mentioning that Sprint offers a Total Equipment Protection program for ALL their phones, even their top-of-the-line Palm Pre. Had this happened under Sprint, you would have been assessed a $100 deductible.<br /><br />It's ludicrous that neither AT&T or Apple offer this for their customers.Dannoreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-36672731057806304572009-09-08T17:04:24.482-07:002009-09-08T17:04:24.482-07:00wonder if you could of turned on the AT&T laun...wonder if you could of turned on the AT&T launches child locator service?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-34265902488837972072009-09-08T05:15:53.809-07:002009-09-08T05:15:53.809-07:00It's too bad that AT&T won't disable s...It's too bad that AT&T won't disable stolen iPhones. It would make them much less attractive to steal.<br /><br />http://www.nytimes.com/2009/09/07/technology/07kindle.html?ref=technologyMike LaChapellehttps://www.blogger.com/profile/08367367136130982747noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-44690020542898024702009-09-08T04:41:32.775-07:002009-09-08T04:41:32.775-07:00http://www.mobiledefense.com/ is a cool little app...http://www.mobiledefense.com/ is a cool little app that's good for all sorts of tracking, but I would see that this would be useful if a phone is stolen. Like Lojack for your phone. There are probably other similar apps, but this is the one I knew off the top of my head.Bernzhttps://www.blogger.com/profile/16451988884915833897noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-54888970785927586902009-09-08T03:49:40.124-07:002009-09-08T03:49:40.124-07:00Do you have a MobileMe account? Then you could use...Do you have a MobileMe account? Then you could use the "Find my iPhone" feature to try and track the device, or at the very least, wipe the phone.<br /><br />Apple really should offer a one time "find my iPhone" feature, pay them $20 to send out the homing beacon and text message, then if the phone isn't found/recovered in a week, wipe the device.barakthecathttps://www.blogger.com/profile/10923016018563898573noreply@blogger.comtag:blogger.com,1999:blog-4384692836709903146.post-86074513352542810832009-09-08T03:48:11.217-07:002009-09-08T03:48:11.217-07:00Great info on Stolen or Lost iPhones. Thanks John....Great info on Stolen or Lost iPhones. Thanks John.<br />Historical Tidbits on 2007 iPhone roaming in UK<br />Called to get best rate on Voice 1.29 reduced to 99/m<br />Data was way too knew and no one knew.<br />Not turning OFF all automated data streams meant <br />random connections to Tmobile,O2, Orange etc.<br />Needed for Maps function primarily, but not meticulously turned of the rest of the time. Allowed <br />others to check various features.<br />$1,500 data roaming fee on return. ATT and Stores had many very Poor options (ie Retro data plan to <br />reduce fee to 1200?) Many Store visits, customer service calls. Only thing that worked was ATT CEO<br />letter, CNBC on air report on dissatisfied iPhone cust.(threat) eventually a call from ATT corp saying<br />they would eliminate all roaming charges x 1<br />Chris Bickford @ cbmd@san.rr.comcbmd4uhttps://www.blogger.com/profile/16515064557864389100noreply@blogger.com